Privacy Policy
Last updated on
Introduction
At Landform.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form builder service.
Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, and password when you create an account
- Form Data: The forms you create and the responses you collect
- Usage Information: How you interact with our service, including features used and time spent
- Payment Information: Billing details when you subscribe to paid plans (processed securely by our payment provider)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Form Response Data
When you collect responses through Landform.io forms:
- You are the data controller for the responses you collect
- We act as a data processor on your behalf
- You are responsible for ensuring you have appropriate consent from respondents
- Response data is stored securely and only accessible to you and your team
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
Cookies
We use cookies and similar technologies to provide and improve our service. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@landform.io.